Hosting Customer Support

If you have an existing ticket open just reply to any of our responses to update the ticket.

Help with common tasks

We're adding more articles to this section regularly.

Using's Control Panel

Add a new email address or email forward

Manage spam with Maia Mailguard

Customize your white list and black list, adjust spam/junk thresholds and more. Check it out!

Change your email password.

View my web stats

Modify contact and credit card information

Set up my email client

Thunderbird 2

Outlook 2002/2003

Outlook 2007

Outlook Express

iPhone and iPod Touch

Generic information to set up any email client

How do I check my webmail?

DNS, sFTP and Other Basic Info

DNS and SFTP Settings

Connect to mysql remotely

e.g. with Navicat

Secure your page

with .htpasswd and .htaccess

Control WebMail Spam

with BayesSpam Filtering